SAs are considered an operating expense, falling into the category of "minimize whenever possible" so that profit margins are maintained. A typical SA operates under a constant backlog of work, suffers from periodic "priority re-org" from multiple management contacts, and has a budget that couldn't support an off-brand keyboard purchase from the clearance bin at Walmart. (Hint: the time and paperwork used to justify the $10 purchase often amounts to more than $10.)
Don, go back and look at those companies again. That the SA did not have the time or initiative, to view vendor sites, may be a symptom rather than a cause.